Privacy Policy
How we collect, use, and protect your information
Cincinnati Elite Orthopedic & Spine ("we," "us," or "our") is committed to protecting the privacy of individuals who use our website and services. This Privacy Policy describes how we collect, use, and safeguard information.
Information We Collect
Information You Provide
When you submit a case inquiry or contact us, we collect information you provide, including:
- Name and contact information (email, phone number)
- Law firm or company name
- Case-related information (case type, jurisdiction, injury details)
- Medical records and documents you submit
- Communications with our office
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and browser type
- Pages viewed and time spent on site
- Referring website
- Device information
How We Use Information
We use the information we collect to:
- Respond to case inquiries and provide services
- Communicate with clients and potential clients
- Process payments and maintain business records
- Improve our website and services
- Comply with legal obligations
Protected Health Information
Medical records and health information submitted for medicolegal evaluation are handled in accordance with applicable privacy laws. We implement appropriate safeguards to protect the confidentiality of this information. However, please note that information provided for medicolegal purposes may be disclosed as part of legal proceedings.
Information Sharing
We do not sell or rent your personal information. We may share information:
- With the retaining party as necessary to provide services
- As required by law or legal process
- With service providers who assist our operations (under confidentiality agreements)
- In connection with legal proceedings for which we are retained
Data Security
We implement reasonable technical and organizational measures to protect information from unauthorized access, disclosure, alteration, and destruction. However, no method of electronic transmission or storage is completely secure.
Data Retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Case-related records are retained in accordance with professional and legal requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Please note that some information may need to be retained for legal or professional purposes.
Cookies and Tracking
Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: info@ceospine.com
- Phone: (513) 443-4772
Last Updated: January 2024